Quality and Environmental Management is part of our business strategy, while customer satisfaction and product quality are the foundation of our business policy.
At “Lana – Karlovačka tiskara d.d.”, we have chosen the standards:
ISO 9001:2015 and ISO 14001:2015
as the foundation upon which we have built and continue to improve our Quality and Environmental Management System.
“Lana – Karlovačka tiskara d.d.” is the largest manufacturer of printed commercial cardboard packaging for the pharmaceutical industry in the Republic of Croatia and beyond. Our scope of operations includes the development, production, and sale of cardboard and paper packaging for the pharmaceutical and food industries, as well as the production of all forms of pharmaceutical leaflets and other graphic products.
Our company develops, maintains, and improves the management system to ensure the safe and steady development and growth of the company. This requires satisfied clients, as well as all other interested parties, and positive financial outcomes, which can only be achieved in the long term by maintaining high and consistent product quality, environmental care, and continuous improvement of all key processes.
For this reason, “Lana – Karlovačka tiskara d.d.” will develop and deliver products based on clear customer requirements, ensuring that their quality—including effectiveness, safety, and health compliance—meets user expectations and needs. Additionally, the products will comply with applicable laws and regulations of the Republic of Croatia, the EU, and other countries where our products are available in the market.
To achieve these goals, the company’s management sets quality and environmental objectives and ensures the necessary resources to meet those objectives. Quality and environmental care are the responsibility of all employees, who, as holders of knowledge, skills, and experience, are the key element of the quality and environmental management system.
Our long-term and strategic goal is not only to maintain our current position but to significantly improve it. We achieve this by continuously building a strong and modern printing company capable of meeting the highest demands in the printing industry, as well as promoting the development and progress of printing products both in the domestic market and abroad.
In the best possible cooperation with our clients, suppliers, and within the company itself, we aim to:
- manage the overall context of the organization and the environmental impact of all activities, products, and services we provide
- continuously develop quality and the scope of our operations
- increase business efficiency
- always act in a professional manner and uphold the trust of our clients
- reduce business risks
- protect the environment and prevent pollution
Karlovac, 09.01.2025
Board Member: Lana Hanžel – Češković